Unit Knowledge Guide-CHCCSM010 Implement case management practice New Product Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTRNL004 Apply renal replacement therapy HLTENN040 Administer and monitor medicines and intravenous therapy HLTRNL003 Contribute to the nursing care of a person with renal impairment * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain planing and finishing machines MSFFM3016 Set up

inspect and test passive fire and smoke containment products and systems If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-CHCCSM010 Implement case management practice New Product Core units MSMENV272 Participate inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner