RPL Kit-BSB51319 Diploma of Work Health and Safety SCORM aggressive or abusive customers SIRXPDK001

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems If you require RPL Kits with comprehensive benchmarking

Core units CPCCCM2006 Apply basic levelling procedures CPCCLSF2001 Licence to erect

diseases and disorders AHCSOL305 Prepare growing media AHCWRK315 Respond to emergencies AHCWRK320 Apply environmentally sustainable work practices HLTAID011 Provide first aid TLIA0015 Organise receival and despatch operations TLID0016 Operate a forklift * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-BSB51319 Diploma of Work Health and Safety SCORM aggressive or abusive customers SIRXPDK001Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information