Assessment Kit-CHCECE053 Respond to grievances and complaints about the service MSM Core units CHCCSS001 Work effectively

Core units CHCCSS001 Work effectively in community safety services CHCDIV001 Work with diverse people BSBXTW301 Work in a team HLTAID011 Provide First Aid HLTWHS001 Participate in workplace health and safety Elective Units CHCAOD002 Work with clients who are intoxicated CHCCCS014 Provide brief interventions CHCCCS019 Recognise and respond to crisis situations CHCCCS020 Respond effectively to behaviours of concern CHCCCS033 Identify and report abuse CHCCOM002 Use communication to build relationships CHCCOM005 Communicate and work in health or community services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AMPCOR201 Maintain personal equipment AMPCOR202 Apply hygiene and sanitation practices AMPCOR203 Comply with Quality Assurance and HACCP requirements AMPCOR204 Follow safe work policies and procedures AMPCOR205 Communicate in the workplace AMPCOR206 Overview the meat industry Electives AMPA2042 Cure and corn product in a meat processing plant AMPA2070 Identify cuts and specifications AMPA2071 Pack meat products AMPR101 Identify species and meat cuts AMPR102* Trim meat for further processing AMPR103 Store meat product AMPR104* Prepare minced meat and minced meat products AMPR105 Provide service to customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and review a quality assurance program Electives AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance AHCCHM501 Develop and manage a chemical use strategy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCIRG221 Assist with pressurised irrigation operations AHCMOM203 Operate basic machinery and equipment AHCTRF205 Assist in the preparation of turf surfaces for play AHCTRF207 Renovate grassed areas AHCTRF208 Support turf establishment Electives AHCCHM201 Apply chemicals under supervision AHCMOM204 Undertake operational maintenance of machinery AHCPCM204 Recognise plants * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-CHCECE053 Respond to grievances and complaints about the service MSM Core units CHCCSS001 Work effectivelyOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of