Vocational Placement Kit-CHC32015 Certificate III in Community Services Graduate Certificate Core units AURACA101 Respond to

Core units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSCA102 Present automotive products and services for sale AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURSCA105 Sell automotive products and services SIRRINV002 Control stock SIRXSLS002 Follow point-of-sale procedures AURACA103 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBFIM601 Manage finances BSBINN601 Lead and manage organisational Change BSBMGT605 Provide leadership across the organisation BSBMGT617 Develop and implement a business plan Elective Units BSBHRM602 Manage human resources strategic planning BSBINM601 Manage knowledge and information BSBMGT608 Manage innovation and continuous improvement BSBMGT615 Contribute to organisation development BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability BSBRSK501 Manage risk BSBHRM604 Manage employee relations Additional electives BSBMKG609 Develop a marketing plan BSBMKG603 Manage the Marketing Process BSBMKG608 Develop organisational marketing objectives BSBADV602 Develop an Advertising Campaign * We can develop additional elective units that are not listed on request (Please contact us for further information)

pastries and breads Group B SITHFAB002 Provide responsible service of alcohol Group B Additional Electives SITXHRM002 Roster staff Group C SITXMGT001 Monitor work operations Group C SITXWHS002 Identify hazards

Vocational Placement Kit-CHC32015 Certificate III in Community Services Graduate Certificate Core units AURACA101 Respond toA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.