Learner Resources-ICT40120 Certificate IV in Information Technology (Web Development) Pre-order Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAID011 Provide first aid HLTDET001 Construct models HLTDET002 Construct custom impression trays HLTDET003 Construct registration rims HLTDET004 Articulate models and transfer records HLTDET005 Construct thermoformed bases and appliances HLTDET006 Construct immediate dentures HLTDET007 Construct removable acrylic partial dentures HLTDET008 Construct cast removable alloy partial denture framework HLTDET009 Construct crown and bridge structures HLTDET010 Join alloy structures HLTDET011 Construct ceramic and fixed restorations HLTDET012 Construct orthodontic appliances HLTDET013 Construct oral splints HLTDET014 Repair and modify dentures and appliances HLTDET015 Construct complete removable acrylic dentures and appliances HLTDET016 Design digital dental restorations and appliances using computer-aided design (CAD) HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS003 Maintain work health and safety Elective units BSBLDR403 Lead team effectiveness BSBPMG522 Undertake project work BSBFIA402 Report on financial activity CHCDIV003 Manage and promote diversity * We can develop additional elective units that are not listed on request (Please contact us for further information)

machinery and equipment AHCNSY403 Plan a growing-on program BSBOPS304 Deliver and monitor a service to customers BSBOPS403 Apply business risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

materials and emissions MEM08018 Electroplate engineering coatings MEM04020 Supervise individual ferrous melting and casting operation MEM04021 Supervise individual non-ferrous melting and casting operation MEM04022 Examine appropriateness of methoding for mould design MEM09006 Perform advanced engineering detail drafting MEM09007 Perform advanced mechanical detail drafting * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-ICT40120 Certificate IV in Information Technology (Web Development) Pre-order Core units MSMENV272 Participate inOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all