Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSS Units of competency HLTAHW014 Work

Units of competency HLTAHW014 Work with Elders in Aboriginal and/or Torres Strait Islander communities HLTAHW025 Provide information and strategies in health care HLTAHW051 Respond to loss

Units of competency SIRRFSA001 Handle food safely in a retail environment FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPPPL4008 Prepare and present artisan food and/or beverages * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and specify trees AHCARB509 Develop an arboricultural impact assessment report AHCARB510 Specify and audit tree work AHCARB511 Prepare arborist reports AHCARB513 Examine and assess trees AHCARB514 Diagnose tree diseases AHCWRK508 Interpret legislation Elective units AHCARB512 Generate tree plans using computer-aided design software AHCBUS515 Prepare estimates

rainer Assessment Pack (Marking Guide)

Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSS Units of competency HLTAHW014 WorkA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.